Logs

Logs11 Routed tickets8

Findings in this slice+12.5%wk

12All findings

Untriaged

5nobody has looked yet

Affected users+8.2%wk

325.8knot deduplicated

Cancels at risk

14.4k30 days

Fault domainAll 12 SimpleStream 3 AWG 6 Sony infra 1 Adroit 2

7 past acknowledgement target

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P1Sony infraRebuffer ratio 45% above baseline on Revolut BR through the GRU edge214,800 usersSONYINF-8841
Revolut BR · Brazil · AndroidPast ack SLA
P2SimpleStreamCrash-free sessions regression on Android TV following app 3.4.146,120 usersSSD-4471
All partners · All regions · Android TV
P2AWGReported actives exceed independently observed actives by 18.4%41,200 usersAWG-EMAIL-0822
All partners · All regions · All platforms
P3AWGActivation gap widening on Revolut BR9,600 usersRoute
Revolut BR · All regions · All platformsPast ack SLA
P3AdroitTicket cluster with no alert behind it — Vela Fintech AR sign-in4,180 usersRoute
Vela Fintech AR · Argentina · All platforms
P3SimpleStreamDRM licence denial rate elevated on Android 13, Altiplano PE3,240 usersSSD-4402
Altiplano PE · Peru · AndroidPast ack SLA
P3SimpleStreamPlayback start failures on iOS with no matching CDN anomaly2,900 usersRoute
Nexo Bank MX · Mexico · iOSPast ack SLA
P2AWGPayment failure spike on Vela Fintech AR resolved1,840 usersAWG-BILL-0722
Vela Fintech AR · Argentina · All platforms
P3AWGInvalid state transitions — reactivation without payment1,240 usersRoute
Vela Fintech AR · Argentina · All platformsPast ack SLA
P2AWGEntitlement mismatch — AWG reports ACTIVE, client rejects the handshake412 usersDraft
Nexo Bank MX · Mexico · All platformsPast ack SLA
P1AWGEntitled users with no payment record this cycle312 usersDraft
Revolut BR · Brazil · All platformsPast ack SLA
P2AdroitJoin coverage for NPAW fell below the 95% threshold0 usersADR-212
All partners · All regions · Tizen · tvOS