Overview
Open findings+12.5%wk
126 unassigned · view all
Affected users+8.2%wk
420.4kAcross open findings
Cancels at risk+14.1%wk
22.4k$61,864 per month
Partners needing action±0.0%wk
54 to fix · 1 to review
Needs attention
See all- P1Sony infraRebuffer ratio 45% above baseline on Revolut BR through the GRU edge214,800 users
- P1SimpleStreamWidevine licence denials blocking playback on Android 3.4.196,400 users
- P2SimpleStreamCrash-free sessions regression on Android TV following app 3.4.146,120 users
- P2AWGReported actives exceed independently observed actives by 18.4%41,200 users
- P3AWGActivation gap widening on Revolut BR9,600 users
Diagnostics
Open DiagnosticsRebuffer ratio against its SLO
48 hourly points
SLO 1.5% 1.50%now
Exit before video start against its SLO
48 hourly points
SLO 1.5% 1.50%now
Entitlement mismatch: AWG says ACTIVE, client behaves as unentitled
r = 0.99412 usersF-2294
412 users are billed and blocked at once. Neither system alone shows a problem.
Users reported ACTIVE
AWG412from 412no lagMFT-401 error volume
NPAW2,884from 38no lagMinutes watched
NPAW0from 198no lag
Retention: exposed to poor QoE vs. clean
106.3%90.1%73.9%57.7%41.5%
109%85%62%38%14%
d0d1d3d7d14d21d30
Each curve is on its own scale — read the shapes, not the gap.
Sources
4/7 healthy10 runs · 2 failed · 11,166 rows rejectedPipeline
- REDSHFT12m ago
- AWG4m ago
- FIREBASE38m ago
- NPAW26m ago
- DATADOGNot connected
- CLOUDWATCH1h 34m ago
- ZENDESK2m ago