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Teams
4 total
- Sony L1 supportreads only
First line. Every user-raised ticket lands here before it is pushed anywhere.
Reached atZendesk · #sony-one-l1- Balint MolnarCommercial
- Alexis DuarteCommercial
- App qualitySimpleStream
Crash-free rate, playback start failures, anything version-shaped.
Reached atSlack · #sony-one-quality- Tamas CsehEngineering
- Aamna TayyabEngineering
- Commercial integrityAWG
Entitlement and payment mismatches, activation gaps, invoice deltas.
Reached atSlack · #sony-one-reconciliation- Adam DrobinohaData engineering
- Platform & CDNSony infra
Edge error rates, origin latency, cache hit ratio. Sony's own to fix.
Reached atPagerDuty · not connected- Adam DrobinohaData engineering
New team
A team is a routing destination, not an org chart. Creating one here gives it a name; routing a fault domain to it and adding members are Admin operations, because they change who gets woken.
Unrouted fault domains
- AdroitNo team answers for this domain. A finding attributed here has no owner to route to.