28 Aug 14:20 UTC

Diagnostics

Showing Sur Digital CL only — readings below are that tenant's sessions, not the whole portfolio
Current release
3.4.142% of sessions
Measures regressed
4 of 4Against 3.4.0
Crash-free change
−0.36ppThe single most standard app-quality measure
TTFF change
+480msp95, tap to first frame

Every release scored against the previous

ReleaseRolloutCrash-freeStart failureRegressions
3.4.142%99.11%−0.4pp1.31%+0.6pp4 of 4
3.4.051%99.47%+0.0pp0.75%+0.0pp0 of 4
3.3.27%99.45%0.71%
  • 3.4.1Worse than 3.4.0 on every measure at 42% rollout. The Android TV crash signature and the iOS start-failure rise are separate defects that shipped together.
  • 3.4.0Flat against 3.3.2 within noise on all four. A clean release, and the reference point 3.4.1 is being judged against.
  • 3.3.2The trailing baseline. Still on 7% of sessions, which is what makes the comparison possible at all.

Crash-free rate by platform and version

Platform3.4.13.4.03.3.2
iOS
99.32%
99.76%
99.74%
Android
99.02%
99.46%
99.44%
Web
99.26%
99.70%
99.68%
Android TV
98.74%
99.18%
99.16%
tvOS
Tizen

Error-code clusters

Error codeFirst seen inEvents 30dUsersvs. 7d
PLR-2004Manifest parse failure3.4.12d ago128.2k2,915+61.4%
NET-TIMEOUTSegment fetch timeout3.3.261d ago89.4k2,660+44.2%
CDN-503Edge unavailable3.3.261d ago33.9k1,298+128.6%
DRM-9010Widevine licence denied3.4.024d ago14.9k502+18.4%
MFT-401Entitlement handshake rejected3.4.12d ago4.3k29+7490.0%
PLR-1120Audio track init failure3.3.261d ago2.2k68−12.1%